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Have a question about our products, need help with your order, or want to learn more about FBsport? Our friendly team is always ready to assist you.
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Fill out the form below and our team will get back to you as soon as possible.
Contact Information
For questions about your order or general questions about FBsport, our Customer Service team will be happy to assist you.
To help us resolve your inquiry quickly, you may check our Return Policy first, then include the following information in your email:
- 1 The order number.
- 2 Detailed information regarding the issue.
- 3 Your shipping address.
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FREQUENT QUESTIONS
Find quick answers to common questions. If you still need help, feel free to contact our team.
View All FAQs
How can I track my order?
Any update, including the tracking number, for your order will be sent to you via email. Please make sure your email address is correct when you check out your order.
Is shipping free?
Yes, shipping is free for customers in the USA, UK, and Germany. Customers from other European Union countries and Canada would be charged shipping fee, which is calculated at checkout.
How long does shipping take?
Standard domestic shipping typically takes 3 to 7 business days depending on your location. Expedited options are also available at checkout.
What payment methods are accepted?
The payment methods we accept are PayPal, Klarna, and Credit/Debit Card (Visa, Mastercard, Maestro, JCB, American Express, Discover, Diners Club).
Can I change or cancel my order?
If you need to make changes or cancel an order, please contact our support team immediately. Once an order is processed by our fulfillment center, modifications cannot be guaranteed.